For all elements of the game to play, your computer must have QuickTime 5.0 or later. The InstallShield Wizard will automatically check for the necessary QuickTime components. If the provided installer was not used, many assets like the proper QuickTime player may not have loaded. Uninstall and reinstall the game using the provided installer to check for the necessary QuickTime player.

If the elements still do not play, your computer may be missing Java software. To download free Java software, go to www.Java.com and follow the minimum installation instructions.

Listed below are some of the most frequently asked questions for Building Homes of Our Own. If you don’t see an answer to your question here, please email us.

Click here to download all of the Teacher FAQs as a PDF.

Ordering

1. I want to order Building Homes of Our Own. Which version should I order?

2. My registration didn't go through, I'm getting an error message or the site says I've registered before and I haven't.

3. It's been more than 2 weeks and I still haven't received my program. What should I do?.

Usage/Licensing/Disk Elements

4. Other teachers want to use the game and/or students want a copy. What should I tell them?

5. My school requires a site license; how do I secure one?

6. Why can't home school parents get copies of the game?

7. Is there a printed Teacher's Guide available or just the PDF on the disk?

8. Is there any extension of this program for High School application?

Installation and Technical Difficulties

9. The game stalls after the opening animation runs. What's wrong?

Version 1.1

10. The games aren't saving when the students select save.

11. My IT expert installed the game on our network, but it's not working or it's working but not saving games.

12. Can I save more games other than the slots provided in the Save Game section?

Version 2.0

13. I installed Building Homes of Our Own on my computer, but it won't let me start the game. What should I do?

14. I am having trouble opening saved games on another computer. What do I do?

15. Every time I start the game, I get an error message telling me the game can't locate my files. What should I do?

16. The game will not let me create a new login ID. Why?

17. I want to save all of my students' games, but the game won't let me. What should I do?

18. My IT expert installed the game on our network, but it's not working or it's not saving games.

19. My IT expert installed the game on individual computers' hard drives, but when I enter the game, I get an error message. If my IT expert has already checked the path to the server, what should I do?

20. My IT expert installed the game on individual computers' hard drives, but when I enter the game, certain pieces or elements don't play. What can I do?

1. My students are having trouble scoring at least 70% in an Urban or Suburban section. What can I do?

2. I can't unlock Rivers and Lakes or Coastline sections of the game; what do I do?

3. The game keeps telling me that I have "unassigned rooms." What am I doing wrong?

4. Where do you save the game? We can't find a save button.

5. Once my students have made certain decisions is there any way they can go back and change them?

6. I can't save the game from certain points of play, for example, after I write an ad for my house. What do I do?

7. I want to print out a screen from the game, like the building framework. How do I do that?

Click here to submit your own questions.

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